Terms & Conditions

Contract
No contract will subsist between you and E B Erskine & Co Ltd for a sale to you of any product or service unless and until E B Erskine & Co Ltd accepts your order by e-mail confirming that it has dispatched your order. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time E B Erskine & Co Ltd sends the e-mail to you (whether or not you receive that e-mail)

Price of Goods
The price listed on the Website (the “Price”) for E B Erskine & Co Ltd products (the “Products”) will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the Price to take account of any increase in our supplier’s prices, or the imposition of any new taxes or duties, or if due to an error or omission the Price for the Products on the Website is wrong.

Delivery
We will endeavour to deliver the Products to you within 2 working days of your Account order, where this is practical. However, Products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the Products. In these circumstances, we will refund any money paid by you for those Products. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those Products. At the time of delivery, you may be required to validly sign-off on the delivery of the Products, after which time the Products become your sole responsibility.

Website: Use & Security
You are entirely responsible for any and all activities in your use of the site. You agree to notify us immediately of any unauthorized use or any other breach of security.

Website: Privacy & Data Use
All personal data is stored for the use of handling orders only and will never be passed on to third parties. All data is stored securely according to PCI requirements behind a firewall.

Claims/returns
When you purchase online, you have a statutory right to return a product (other than perishable produce or a special order) up to 7 days after your order has been delivered (cooling off period). We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the Product to us and we will organise a refund (excluding delivery cost). Any breakages or damage must be reported within 3 days of purchase/delivery. If goods deemed unsuitable or not needed they must be returned as they were received – in pristine condition, available for re-sale.

Safety
If any manuals or safety instructions are provided with the Products, you agree to read and follow carefully all the terms contained therein. Any information contained on the Website is not meant to be comprehensive and if you are inexperienced in using the Products or are unsure of your abilities, you should always seek expert advice and assistance.

Disclaimer of Warranties
The information contained in the Website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the Website is provided “as is” and “as available” and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the Website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.

Limitation of Liability
To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the Website, any changes to the Website, any material or data sent or received or not sent or received or for any of the above–mentioned damages that result from the use or inability to use the Products.

Modification of Terms
We reserve the right to change the terms of use or policies regarding the use of the Website (including those relating to price or availability) at any time and to notify you by posting an updated version of the terms of use on the Website.

General
We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident. Our failure to exercise or enforce any right or provision of the terms of use shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. The section titles in the terms of use are solely used for the convenience of the parties and have no legal or contractual significance.

Termination
We may terminate the Website with or without cause at any time and effective immediately. In addition, we, in our sole discretion, may terminate your Account for violation of the letter or spirit of these terms and conditions.

Should you have any queries please contact us directly.